THE SITE RULES AND REGULATIONS
PART A - INTRODUCTION
1. Use and interpretation
These Rules and Regulations
("Rules") are part of the
Site's terms and conditions.
The Rules apply to all bets placed on this
online betting platform
(""Sites""). The Rules
consist of the following:
- This INTRODUCTION section (Part A);
-
The GENERAL RULES (set out in Part B below);
and
-
The SPECIFIC SPORTS RULES (set out in Part C
below - these apply to certain sports).
The General Rules apply to all bets unless
stated otherwise in the Specific Sports Rules.
If there is any inconsistency between the
Specific Sports Rules and the General Rules,
the Specific Sports Rules shall prevail.
The rules governing how markets are offered,
managed and/or settled are not the same for
every market on each product. In certain
circumstances, a bet that is settled as a
winner on one product may be settled as a
loser on the other product (and vice versa).
Additionally, different settlement rules may
apply so that, for example, bets that are a
winner on one product may be settled as a dead
heat or be voided on the other product.
Customers must ensure that they familiarise
themselves with the relevant rules that apply
to the bets that they place on the Site.
2. Customer responsibility
-
Customers should make themselves aware of
all of the Rules affecting any market on
which they wish to place a bet.
-
In particular, customers who use the
"one-click" option to place bets are solely
responsible for their actions and the Site
shall have no liability to such customers
for any errors made by customers when using
this option.
PART B - GENERAL RULES
1. Matters beyond the Site's reasonable
control and malfunctions
The Site is not liable for any loss or damage
you may suffer because of any: act of God;
power cut; trade or labour dispute; act,
failure or omission of any government or
authority; obstruction or failure of
telecommunication services; or any other delay
or failure caused by a third party or
otherwise outside of our control. In such an
event, the Site reserves the right to cancel
or suspend access to the Site without
incurring any liability.
The Site is not liable for the failure of any
equipment or software howsoever caused,
wherever located or administered, or whether
under its direct control or not, that may
prevent the operation of the Site.
In the event of a technological failure or
error which is apparent to the customer, the
customer is obliged to notify the Site of such
failure/error immediately. If the customer
continues to place a bet in these
circumstances, they shall take reasonable
action to minimise any potential loss. In the
absence of such action, the Site reserves the
right to void a bet.
The Site reserves the right in its absolute
discretion to restrict access to the Site, or
withhold funds or void any bets outstanding to
a customer’s account in its absolute
discretion in the event of a technological
failure or other malfunction which affects the
integrity of the Site whether this is under
its direct control or otherwise. Customers
will be notified on the Site of any such
malfunction which may operate to prevent the
placing of further bets or which may result in
outstanding bets being voided.
2. Managing markets In-Play
General
-
For everything other than horseracing and
greyhound racing, if a market is not
scheduled to be turned in-play but the Site
fails to suspend the market at the relevant
time, then:
-
if the event has a scheduled 'off' time,
all bets matched after that scheduled
off time will be void; and
-
if the event does not have a scheduled
'off' time, the Site will use its
reasonable endeavours to ascertain the
time of the actual 'off' and all bets
after the time of the 'off' determined
by the Site will be void.
-
For horseracing and greyhound racing, if a
market is not scheduled to be turned in-play
but the Site fails to suspend the market at
the relevant time, then all bets matched
after the official 'off' time will be void.
-
The Site aims to use its reasonable
endeavours to suspend in-play markets at the
start of and at the end of the event.
However, the Site does not guarantee that
such markets will be suspended at the
relevant time.
-
Customers are responsible for managing their
in-play bets at all times.
-
For the purposes of in-play betting,
customers should be aware that transmissions
described as "live" by some broadcasters may
actually be delayed or pre-recorded. The
extent of any delay may vary depending on
the set-up through which they are receiving
pictures or data.